Terms & Conditions
The following are our service terms and conditions. Please read through them and feel free to contact us if you have any questions.
» Onsite Services
- All hourly-based services will be charged onsite at the time of service. Post-payment can be arranged if you are a regular customer.
- A travel allowance of 30mins each way is included with all onsite call-outs. Any additional travel time will be billed at the standard service rate
- All networking including setup and/or troubleshooting will be considered under Advanced pricing unless other wise arranged.
- Data recovery services are provided by a No Data No Charge policy. What this means is that if we are unable to recover your data, then the cost of the recovery service will be wavered. Initial diagnostic charges however will still apply.
» Website / Domain Hosting
- All mailboxes come with a 15MB quota, but this can be increased at a rate of $1 / MB.
- In addition, all mailboxes come with complimentory SPAM & Virus protection as well.
- All hosting plans are non-refundable due to bandwidth and server resources which need to be arranged & reserved.
- ∞ indicates an unmetered feature - however abuse by means of excessive usage will result in termination of your account
» General Terms
- ProITserve Systems reserves the right to make the final decision concerning all matters - including termination of hosting if deemed necessary.